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Needs to be written in U.K English using U.K based references and following the attached dissertation proposal produce the results for the dissertation. Below are the instructions to follow to produce the results: “The sample size will cover 20 customers in chain coffee shops and 20 in independent coffee shops. The sample size of 40 customers is sufficient in ensuring the research understands the in-depth issues experienced when serving customers during COVID-19. The research hopes to conduct a survey with specific questions about the change of customer behaviour and the future of coffee shops. Survey might be time consuming, but they tend to yield rich information about the topic. The interviews will be conducted in an online survey via social media. The researcher will conduct the research with integrity to ensure avoidance of leading questions among other unethical practices.