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According to your textbook, quality measure is “any type of measurement used to gauge a quantifiable component of performance.” A quality measure is sometimes referred to as an indicator. As a healthcare manager, it is important to understand both internal and external quality indicators. The CMS, JC, HRSA, and NQF are sources for internal and external clinical performance and patient satisfaction data.
Based upon the first letter of your last name, you are assigned two organizations to review. For example, if your last name is Lopez, you would review the CMS and JC.
First Letter of Last Name (A – L) CMS and JC
First Letter of Last Name (M – Z) HRSA and NQF
For the initial post review the home page of your assigned organization and make your initial post by answering the questions listed below.
What is the organization’s mission?
Is the organization a governmental, accreditation, or regulatory agency?
Is the information collected for internal or external stakeholders?
List five quality improvement measures found on the organization’s website.
Provide a thoughtful and complete initial response that is a minimum of two to three paragraphs